WHO WE ARE

At CHC Digital, we are committed to maintaining the trust and confidence of our website visitors. We value your time and trust in our ability to keep your data safe and secure. We are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We hope this Privacy Policy will ease your worries and help you to feel secure in trusting your data with us. We have provided a lot of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it safe. If you have any questions, we’re always happy to answer them!

TYPES OF DATA WE COLLECT

Website Cookies

Like most websites, we use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our website. Cookies are essential for the effective operation of our websites and to help us to provide you with the best user experience we can.

We mainly use cookies to track and improve your user experience on our website. They also enable us to collect information about your browsing patterns to help us understand which services of ours you may be interested in.

If you would like to disable cookies, you can do so by changing your browser to reject cookies. How you do this will depend on you the browser you are using (Google Chrome, Mozilla Firefox or Internet Explorer for example). Please contact your browser if you are unsure of how to do this.

Be aware that if you disable cookies, some websites may not work properly and you may be prevented from making any purchases on some websites.

Google Analytics

When someone visits www.chcdigital.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

HubSpot

When someone visits www.chcdigital.com or emails us at CHC Digital we use a third party service, HubSpot, to collect data and information on visitor behaviour patterns. This means that sometimes we will capture your email address to see if you visit us more than once, we will be able to monitor which pages you visit and if you fill out any forms on our website. We may contact you by e-mail or phone as a result of this data collection.

For more information, please visit HubSpot’s privacy policy.

Mailing Lists

As a part of the subscription process for our e-newsletter and news updates, we collect personal information. We use this information to tell you about stuff you have told us you’re interested in, to contact you if we need to obtain or provide additional information, to check our records are up to date and to check if you are satisfied with our service from time to time. We don’t rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter and gather statistics. If you sign up for our mailing list, your personal information will be stored here. Statistics gathered include who has opened an email, the time an e-mail was opened and clicks within the email using industry standard technologies to help us monitor and improve our email content. For more information, please see MailChimp’s privacy notice. Please feel free to unsubscribe to our email list at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us directly at mm@www.chcdigital.com.

Customers

If you become a client or customer of ours, we will store your data on a third party provider, Xero. We will store your e-mail address, business address and any further payment details we will need to send you invoices. Please see Xero’s privacy policy for further information.

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to view, amend, or delete the personal information that we hold. Email your request to Maha Moushabeck at mm@www.chcdigital.com.

CHANGES TO THIS PRIVACY NOTICE

This privacy notice was last reviewed 16 April 2018 and will subsequently be reviewed yearly or when required to ensure we are up to date.